Google Alternatives: Zoho Mail instead of Gmail 7

Screencap of Zoho front pageI recently decided it was time to get rid of Gmail and Google Reader once and for all. My reason was Google’s privacy policy, which says that they will indefinitely store all the information they get about you from all their services you use. I guess that’s fair enough since they’re providing awesomely reliable services for free, but I decided the “cost” in information wasn’t worth it to me. This article is not about convincing anyone to change services. It’s for those of you who are, for whatever reason, looking for an alternative to Gmail. I picked Zoho Mail.

Zoho Mail

Zoho began years ago as an alternative to the now defunct Google Notebooks. Their mail service came later, and at first, it was a little slow, a little clunky, and not quite as reliable as Gmail. But that’s all over now. I’ve been testing Zoho Mail for a month, and it’s fast, reliable and in my opinion easier to work with that Gmail. It’s also free (they have paid versions for businesses who want to use it with their own servers), has no ads, is secure, and has a better privacy policy than Google’s.

First, let me give you a very shrunken view of the whole interface, and then I’ll show you in more detail what you’re working with:

Screen cap of Zoho Mail page

Image of sidebar linking to other Zoho appsThe blurred-out bits are my user name, the names of people I have mail from, and the subjects of the mails. But here’s what you’re looking at. First, on the far left, a cool sidebar showing all Zoho’s other services so you can access them easily. This is awesome if you use Zoho’s other services. Right at your fingertips, you have the Calendar, Tasks, Notes and Links, plus the Notebook, Docs and Spreadsheet apps, and more.

Rather than do a side by side comparison of Zoho Mail and Gmail features, since there are a lot of Greasemonkey scripts to make Gmail do interesting things I don’t use, I’m just going to discuss some of Zoho Mail’s cooler features.

Spam protection

This feature totally blew me away. It’s actually better than Gmail’s. I subscribe to a newsletter from this dude, and he also sends me offers for free downloads and stuff that I always delete without reading. Well, suddenly the offers started going straight to my spam folder, and only his newsletter appears in my inbox anymore. How sweet is that? Gmail never figured out the difference: I could either “spam” all his emails or none of them. Zoho can distinguish between good stuff and spam coming from the same sender. Now, that’s amazing.

Screencap of Zoho Spam buttonYou can also manually block certain senders and report spam by just clicking this button here, the one with the arrow pointing to it. This is a really nice feature compared to having to click each mail in Gmail, then click “Report Spam.” If you’ve got 10 emails you can recognize as spam just from looking at the titles or senders, that’s 10 clicks and you’re done. So easy!

Alternate reply addresses

If you were using Gmail’s feature that let you send emails from a different reply address – i.e., I’m sending from my Gmail account, but all you’ll see is my blogaliving.com email address – you won’t lose that feature in Zoho. You can set up these aliases, give them different signatures, etc. It’s awesome.

Other features

  • Archiving. Zoho gives you unlimited space for archiving.
  • Chat. Zoho has a chat feature that’s very similar to Gmail’s.
  • Folders and labels. You get them both, and they work very similarly to Gmail’s.
  • Threaded or not. Choose between threaded conversations or Outlook-style sorting of mail strictly by date. The default is Outlook style. You click the conversation bubble icon on any given email, and it sorts that conversation into an old-style Usenet hierarchical thread, showing both their responses and yours, and even mentioning if some messages were deleted. Now, if you’re used to Gmail, you have to give this a chance to grow on you. I personally never liked how Gmail groups emails together (too hard to find that email that’s in the middle somewhere), so I’m loving this feature.
  • Themes. Zoho offers a modest number of pretty themes to dress up your email. Not as many as Gmail, but you have some options.
  • Email forwarding and IMAP/Pop3 access. If you were forwarding your Gmails to another address, or downloading them by IMAP or Pop3 access, Zoho has all that, too.
  • Keyboard shortcuts. Zoho has an extensive number of keyboard shortcuts built in – you just need to enable them under settings (this is to keep them from being irritating if you use those keys as shortcuts for something else).

Mobile support

Zoho also has a mobile site (rather than an app) that works like a charm. It’s fast, it’s intuitive, it’s pretty and it works. For me, at least, it has all the features I need to comfortably process emails while waiting for an appointment or sitting at a lunch counter. You can also access other Zoho services on the mobile site.

Zoho is actually making me so happy that I can’t think of anything I miss about Gmail. Zoho mail is a serious contender.

7 thoughts on “Google Alternatives: Zoho Mail instead of Gmail

  1. Reply sawa Jan 17, 2012 7:17 am

    Hey, I just wanted to sign up there because it looked nice and I’m also growing tired of my gmail.

    But I am already stuck at the beginning – zoho asks me to enter a domain name. I chose the free version of course and I’m fine with @zoho, why does it keep bugging me with the domain-thing?

  2. Reply Susanna Jan 26, 2012 1:49 pm

    I just signed up for a zoho account today. I got a paid account because I have several email accounts/domains.

    I feel really good about this. I felt the need to diversify my product usage online and I’m so glad I found an alternative to gmail, gdocs. I hated always having to be logged into google. I think they wanted to make it easier, but it actually irritated the heck out of me. Maybe because I have several accounts and I found myself logging in and out constantly.

    I’m really excited about trying out their screen sharing option.

    AND, Ya know what. I don’t begrudge paying AT ALL. Funny. 2 years ago I balked at that notion. BUT, there’s tech support at Zoho. Like seriously – wow!!!!

    I just wish they had funner themes. I love the themes at AOL actually but they were more expensive and didn’t have nearly the same tools. I couldn’t justify paying $6 a month for their themes. LOL.

    Great post btw!

  3. Reply Rodrigo Apr 11, 2012 4:35 pm

    Hi I’m trying to figure out where to enable the “click as spam” in zoho mail, to click and mark one mail or sender as spam. For me it should be right in front of the size of each mail.
    Am I missing something?

    • Reply Chris Apr 11, 2012 6:35 pm

      No, you’re not – they got rid of it for some reason. You have to click the checkbox at the left of the mail, and then use the “Mark as” drop down menu on top, and select “Spam.” A lot of us complained about this, but they refused to put the spam button back (it used to be right where you say it should). Still, that’s the only complaint I have with Zoho, and it’s pretty minor IMO. Their spam filtering is good enough that I don’t get a lot of it anyway.

  4. Reply Jeri Vespoli Apr 20, 2012 8:27 am

    As a user for over 5 years, I like Zoho more all the time. It is far superior to the dozens of mail, database and productivity tools I’ve tested and used over the last 15 years. (including Google, Webex/Cisco, LongJump, IBM/Lotus, Microsoft, Salesforce, and many more)

    They offer many useful free and low priced apps to add on to their Mail Suite in an easy-to-access side bar. Their CRM is fantastic. Loving their Recruit application. Invoicing is simple and intuitive. They have a cloud office suite that integrates with MS Office beautifully. Most of the apps integrate with each other and our websites. So many useful tools, I’m sure I’m not even using them to their fullest yet. Bonus: Their customer service and tech support is reachable, responsive and reliable.

  5. Reply Peter Aug 23, 2012 1:16 am

    One more bonus of zoho is that accounts are never automatically deleted in Zoho (example 90 days or 9 month ) free or payd accounts. You must explicitly close account.

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