Making commenters work for you: the comment policy

Audience in a theater

We talked the other day about how you don’t have to let your commenters run your site. You have the right to go beyond spam-prevention and moderate so that comment threads become a vital part of your website. There’s a temptation for webmasters to think of their commenters as their audience. The fallacy is that …

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Making commenters work for you: going beyond simple moderation

Microphone against black background

Most webmasters – particularly those from the U.S.A. – think about moderating blog comments in terms of only spam prevention and censoring especially ugly language or hate speech. They think it would be censorship to moderate someone’s ideas, even if those ideas are subtly toxic. But as a blog grows, suddenly the webmaster is outnumbered …

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